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Cookie Policy

Last Review Date: June 2022

This notice explains to you the use of cookies and similar tracking technologies on hevac.ie

What is a Cookie?

A cookie is a small text file stored on your computer or mobile device that contains data related to a website you visit. Cookies have a number of uses.  They are used to ensure that a website functions properly as you might expect it to. Cookies also allow websites to ‘remember’ your browsing habits or preferences over a period of time. Cookies may be set by Hevac Limited, part of Cooperstorm Limited (hereafter referred to as the “Company”) as the website operator directly (“first-party cookies”) or in some cases, by another third-party service provider (“third-party cookies”). In the latter scenario, cookies are deployed for, preference, advertising or analytics purposes amongst others. The Company will only be able to directly recognise and read the information contained on first-party cookies.

Other Tracking Technologies

There are other technologies which we deploy which track behaviour on our website. ‘Tracker Pixels’ are a means of allowing us to check whether you have viewed our content. These “pixels” are essentially tiny, invisible images on our web pages that, once loaded, will communicate your interaction with our content. This allows the Company and our partners to gauge the validity of material being presented to you.

Third Parties

We avail of third-party technologies across our site. These technologies help us to understand how you use the site and the ways in which we can improve your user experience. These technologies may track certain information such as the pages you visit across our site as well as how long your visit lasts. This allows us to continue providing engaging content.

In order for these technologies to work, trusted third parties will set cookies and tracker pixels throughout our site. Once enabled, these technologies may be used to enhance your profile or to contribute to the data they hold for various purposes outlined in their respective privacy policies. For any third-party technology used on our site, we will provide a link to that third-party’s respective cookie/privacy policy for your information. We encourage our visitors to review these policies in advance of granting consent to deployment.

What Information Do We Obtain from You?

For each visitor to our site, we automatically gather certain potentially identifying information and store it. This information includes your Internet Protocol (IP) address, your browser type, internet service provider (ISP), referring/exit pages, your operating system, date/time stamp, processor or device serial number, unique device identifier, and clickstream data. We collect this information on an individual basis and in aggregate, or combined form.

Our Use of Cookies and Similar Tracking Technologies

We use cookies to provide you with the best user experience on our website, this includes:

  • Network Optimisation.
  • Providing customer support.
  • Maintaining site security.
  • Analysing visitor traffic across our site.
  • Providing you with more relevant advertising content.
  • Remembering your cookie status

Categories of Tracking Technologies That We Set

We avail of both first and third-party technologies across our site. The Company takes our visitors’ right to privacy seriously in keeping with our obligations. Should you consent to the deployment of any category of optional technology, we will record your consent for a period of no longer than 6 months subject to interaction; at which point these technologies will be disabled. You will then be prompted to refresh you consent. You may change your settings at any time.

These cookies are necessary for the website to function. They are set for security purposes and in response to actions made by you which amount to a service request such as logging in to our platform or as you fill out forms on our site. You have the option to disable these cookies via your browser settings, but should you do so, certain aspects of our site will no longer function. For more information about the specific technologies we use for this purpose, please see below.

Should you wish to disable these cookies via your browser settings, please see the following links relating to your particular browser.

You may update your cookie settings at any time


 

Host

Name

Description

Lifespan

Hevac.ie

__RequestVerificationToken

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.

Session

Hevac.ie

recView_d98770cd-1d1b-430c-9eab-4b6db519326f

Used to record the recently viewed products on the website

6 Months

Hevac.ie

MP_View

Used with the. ASPXBrowserOverride cookie to give users the option to view the full desktop website on a mobile device.

Session

Hevac.ie

history.store

Part of the history.js JavaScript library which helps navigate back and forth through the user's browser history (html5 with backwards-compatible for html4).  Different web browsers behaviour differently and sometimes has bugs, this helps provide compatibility between web browsers.   Contains a visitor ID - This is used to track visitors' navigation and interaction on the website for internal website-optimization.

Session

Hevac.ie

.ASPXBrowserOverride

Collects the browser value to optimise the user’s experience. Part of ASP.NET, used along with the MP_View cookie, this is used to allow users to have the choice to view the full desktop website on a mobile device.

1 Day

Hevac.ie

cookie-cdn.cookiepro.com

OptanonAlertBoxClosed

This cookie is set after visitors have seen a cookie information notice and, in some cases, only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one-year lifespan and contains no personal information.

6 Months

Hevac.ie

cookie-cdn.cookiepro.com

OptanonConsent

This cookie stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

6 Months

 

Analytics Cookies (optional)

These technologies allow us to determine the number of visits to our site as well as where that traffic originates. This helps us understand which pages are most popular as well as how it is that you come to view them. For example, when enabled, we use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. We use GA to track aggregated website behaviour, such as what pages you looked at, for how long, etc. This information is important to us for improving the user experience and determining site effectiveness.

This information will not be combined by the Company for profiling purposes, however, certain third parties such as Google may use this information in aggregate form for the purposes outlined in their respective privacy notices. If you disable this category of cookie our site will still work, though its improvement over time will be hampered.

For more information on Google Analytics as well as how you may opt-out of being tracked on this and other sites, please see the following links:

For more information on the specific technologies we and our partners use for this purpose, please see below.

Host

Name

Description

Lifespan

Hevac.ie

__utma

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.

2 Years

Hevac.ie

__utmb

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30-minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

1 Day

Hevac.ie

__utmc

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin.  In this older version this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors.

When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie.

NA

Hevac.ie

_utmv

Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

2 years

Hevac.ie

__utmt

This cookie is set by Google Analytics.  According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes

0 days

Hevac.ie

__utmz

 This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. 

6 Months

 

Targeting/Marketing Cookies (optional)

These cookies may be set throughout our site with your consent. They may be used to build a profile of your interests and show you relevant adverts on both our own and other sites. These technologies operate by uniquely identifying your browser and internet device such as your phone or desktop and monitor specific activity across our site.

For more information on the specific technologies we use for this purpose, including how your information may be further processed, please see below.

Host

Name

Description

Lifespan

Hevac.ie

__atuvc

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.

6 months

Hevac.ie

__atuvs

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. This is believed to be a new cookie from AddThis which is not yet documented, but has been categorised on the assumption it serves a similar purpose to other cookies set by the service.

6 months

youtube.com

consent

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

6 months

youtube.com

VISITOR_INFO1_LIVE

This cookie is used as a unique identifier to track viewing of videos

180 days

youtube.com

YSC

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites

Session

youtube.com

__Secure-YEC

Pending

1 year

Further Information:

We regularly scan our website using a third-party tool to maintain a record of the tracking technologies we deploy. The Company only processes your personal information in accordance with this notice as well as our Privacy Notice.
Should you require additional information then you can contact our Data Protection Lead at the following email address: dataprotection@hevac.ie
You may also contact our Data Protection Lead by writing in to:

Data Protection Lead,
Moydrum Road,
Athlone,
Co. Westmeath
Should you wish to make a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the Irish Supervisory Authority. You may lodge a complaint with the Office of the Data Protection Commissioner via their online form